CuddleCups™ — Terms of Service

Last Updated: September 21, 2026

Welcome to CuddleCups™.

These Terms of Service govern your use of the CuddleCups™ website and your purchase of products from our store.

By using our website or placing an order, you agree to these Terms of Service.

1. About CuddleCups™

CuddleCups™ is an online retail brand offering products through our website.

Business Name: [Legal Business Name]
Business Address: [Business Address]
Email: [Customer Service Email]

2. Products

We make reasonable efforts to ensure that product descriptions, images, colours, dimensions, and other information displayed on our website are accurate.

However, slight differences may occur due to screen settings, lighting, manufacturing variations, or photography.

3. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or inaccuracies.

If an obvious pricing error occurs and you have already placed an order, we may contact you before fulfilling the order.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation by email.

An order may be cancelled or rejected in certain circumstances, including suspected fraud, incorrect pricing, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been taken, you will receive an appropriate refund.

5. Payments

Payments are processed through the payment methods made available at checkout.

You agree that the payment information you provide is accurate and that you are authorised to use the selected payment method.

6. Shipping

Delivery estimates are provided in our Shipping & Delivery Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

For applicable consumer purchases, your statutory delivery rights remain unaffected.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms is intended to restrict or remove any consumer rights that cannot legally be excluded.

8. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with the website's operation
• Attempt to gain unauthorised access to our systems
• Copy or reproduce our website content without permission
• Use our website to distribute malicious software
• Submit false or misleading information

9. Intellectual Property

All content associated with CuddleCups™, including logos, branding, graphics, product images, text, designs, and website content, may be protected by intellectual property rights.

You may not reproduce, distribute, modify, or commercially use our content without permission unless permitted by law.

10. Third-Party Services

Our website may contain links to or integrations with third-party services.

CuddleCups™ is not responsible for the content, policies, availability, or practices of third-party websites or services.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, CuddleCups™ will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

12. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government actions, customs delays, technical failures, or other similar events.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Governing Law

These Terms are governed by the laws applicable to the business and transaction, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms limits any consumer rights that apply under mandatory Irish, EU, or other applicable consumer protection law.

15. Contact Us

If you have any questions about these Terms, please contact:

CuddleCups™
Email: [your customer service email]
Business Address: [Your Business Address]